Protection 360 and device protection tmobile support. Does tmobile cover lost phones, if you have insurance. I accidentally dropped my iphone a few days after it arrived and the screen cracked. Our records show that more than one device is associated with this mobile number. Will apple replace my broken iphone 5 with another iphone 5 or an iphone 5s. Look up your device deductible by manufacturer and model. Phone insurance deductible cricket wireless community forum. Please select the appropriate manufacturer and model below to look up your devices deductible. Click on the links below to find your devices tier, fees and deductibles based on the program. Hi hope these can help first that would depend on the status of the device. Great buys on top smartphones find great deals on phones from brands like samsung, iphone, lg, htc, and more taxes for services are included in your plan price, so you can easily budget your phone expenses. T mobile premium handset protection, provided by assurant. This coverage is underwritten by the zurich american insurance company.
Asurion, like most insurance programs, requires that you pay a deductible at the time a claim is filed. Device eligibility and deductible schedule for mobile insurance standalone or as part of mobile protection pack 412015 update the list below is updated regularly to include new models. The plan limits you to 3 accidental damage claims within any 12month period. T mobile premium handset protection, provided by assurant solutions. It applies to each sanctioned claim related to accidental damage, theft or loss or misfortune. I decided to actually read the details of my tmobile insurance coverage provided by assurant.
Your tmobile premium handset protection is provided by assurant solutions. You can check your deductible here tmobile cell phone replacement also call your carrier to suspend your. Brightstar agency, llc is the licensed agent and brightstar device protection, llc administers the program. Simfree means your iphone doesnt ship with a carrier nanosim. An asurion mobile protection plan covers your iphone where some warranty plans dont. Device eligibility and deductible schedule for mobile insurance standalone or as part of mobile protection pack 1112015 update the equipment tier list is updated regularly to include new models. Due to precautions were taking to safeguard our customers and employees, you may experience shipping delays for replacement devices. Consider the deductible and cost of insurance when. Jun 23, 2017 depends on the insurance plan you have. Assurant phone insurance file an assurant phone claim. For more information check out the boost mobile phone insurance page. Tmobile service fee and deductible schedule tmobile assurant. Unfortunately, the serial number entered does not match our records. Select 1x evlv 16gb 5059z 3v 32gb 7 32gb 6062w 7t pro 5g mclaren 256gb aristo 16gb ms210 aristo 2 16gb lmx210m aristo 2 16gb.
Phone insurance is a replacement service provided to customers of boost mobile. Device eligibility and deductible schedule for mobile insurance. With the insurance you pay a deductible that depends on the phone you have. Cracked iphone screens get applecare coverage on tmobile. Metro by tmobile premium handset protection deductibles.
Sep 25, 2016 now, two weeks after i filed the initial claim, we had a working phone. I currently have an iphone x and decided to actually read the details of my tmobile insurance coverage provided by assurant. Please enter your mobile number below to access the deductible for your device. View the current deductible amount for your device. Over 75 million phones were lost, stolen or damaged last year alone. Premium handset protection for prepaid this information is based on date of loss and may change. Cracked iphone screens will be covered under applecare for tmobile subscribers who pay for the carriers premium device protection plan. Model and deductible displayed is based on your enrollment record at the time of inquiry. Deductibles are accepted via platinum card, master card or echeck. If you have an assurant 360 plan, this portal lets you.
The more gigabytes you have, the more content you can store on your iphone, such as apps, games, photos, hd videos, music, and movies. Cracked iphone screens will be covered under applecare for t mobile subscribers who pay for the carriers premium device protection plan. Tmobile premium handset protection, provided by assurant solutions. Please note that in most cases, the deductible is far less than the full retail price that you would pay for a new smartphone outside of contract renewal. See all the features, specs, price and get it on tmobile. Device eligibility and deductible schedule for mobile.
Xfinity mobile protection plan eligible devices, monthly cost, and service feesdeductibles are listed below. If the approved claim is related to damage, you will be provided with detailed information on how to return the device. Lost or stolen phone how to replace lost or stolen phone. That means you can use a nanosim or esim from any carrier that provides service for iphone. Tmobile premium handset protection insurance prices. Please provide the serial number imei for the device you wish to claim. Devices introduced under equipment tier 2 or equipment tier 3 may be moved to a lower tier during their lifecycle. Phone insurance deductible cricket wireless community.
Whether you need online support or want to join us, were here for you. For approved claims, well provide you with tracking information via email once your replacement device has shipped. I would like to here from existing tmobile customers what type of problems they had and if the problem was handled according to the insurance plan or did they get the run around. Enjoy peace of mind with tmobiles protection 360 handset and data protection plan.
Once we finally received the replacement phone from assurant. We try to keep our deductible amount as affordable as possible. Great buys on top smartphones find great deals on phones from brands like samsung, iphone, lg, htc, and more taxes for services are included in your plan price, so. Hey so i went to the apple store to get a replacemen for my iphone 7 under there one year warranty i work in construction alot and damage devices in the past so i called tmobile and made sure i had insurance and they told me i do but if i file a claim in wont cover it since the insurance only coveres the last device used with the imei and that my iphone 7 shows up as a non tmobile device. The power button is no longer working on my iphone 5, and theres 1 year warranty on it. You will have to pay a deductible based on the iphone model you have. Understand your cell phone insurance options nerdwallet. Hello, i am currently getting a new iphone 7 plus from tmobile and would like to know what are some advantages or disadvantages using tmobile insurance plan vs apple care plus. To file, resume or track a claim, you can contact us at 18662687221. The service feesdeductibles below apply to the following programs. Verizon total mobile protection, sprint total equipment protection plus. If a service fee or deductible applies, have your credit card or checking info handy. The my wireless claims site lets you choose your provider and then youll be routed to the correct selfservice portal where you can make a claim, track a claim, pay your deductible and find the best phone number to reach customer service.